Your Business has problems.
We find solutions
We help business owners fix the things that waste their time, lose them customers, and cost them money.
Looking forward to a better future.
Problems
"Sound Familiar?"
Missed Calls
Your phone rings, and nobody answers. Or it goes to voicemail, and they never leave one. They just call someone else.
Dead Database
You've got hundreds, maybe thousands of contacts sitting in a spreadsheet or CRM. Old leads. Past customers. You know there's gold in there, but who has the time?
Slow Follow-Up
Someone fills out your website form. By the time you get back to them, hours later, maybe the next day, they've already gone with someone else.
Solutions
"Here's What We Do About It"
Never Miss Another Call
Your phone gets answered every single time, 24 hours a day, 7 days a week. By an assistant that sounds human, knows your business, and handles bookings, enquiries, and routing. Your customers get looked after. You don't lift a finger.
Result: More bookings, zero missed opportunities.
Wake Up Your Database
We take your existing contacts, the ones gathering dust, and reach out with personalised and engaging communication. Not spam. Real connections. Old leads become new appointments. Past customers come back.
Result: Revenue from contacts you already have.
Disconnected tools and scattered marketing slow you down.
Right now, you’re juggling systems that don’t connect and marketing that doesn’t quite stick. When tech and strategy finally work together, bottlenecks disappear, campaigns land better, and growth accelerates.
One streamlined system means your business feels lighter, faster, and ready to scale.
Call Them Back in 60 Seconds
Someone fills out your form? They get a phone call within a minute. Not an email. Not a text. A call. While they're still on your website, still thinking about you.
Result: More leads converted, fewer lost to competitors.
How it works
We Talk
Book a 30 minute call. Tell us what's not working in your business. We listen.
We Build
We design a solution around your specific problem. Not a template. Not off-the-shelf. Yours.
You Win
It goes live. You see the results. We stick around to make sure it keeps working.
Proof
"Who We're Helping"
We're currently building solutions for businesses in field sales, hospitality, and trades. Each one started with a conversation about a problem, and ended with a system that works.
Field Sales
The Problem: A sales rep in the eyecare sector was spending up to 7 hours a day driving and couldn't safely manage calls, calendars, or CRM on the road.
The Solution: We built a hands-free AI co-pilot that listens to calls, checks availability in real time, and books appointments automatically.
The Outcome: 36% more appointments per week, an extra £222,000 in annual sales per rep.
Hospitality
The Problem: A busy food pub was missing calls during service and losing bookings to competitors.
The Solution: We built an AI receptionist that answers every call, shows photos, videos and menus to callers in real time, and remembers regular customers via a CRM system.
The Outcome: Every call answered. Every booking captured, and resulted in an increase in 5-star ratings. Zero extra staff needed.
About
I'm Mark. I've spent years working across industries, from hospitality to construction to sales. That breadth of experience means I understand how businesses actually work, not just how technology works.
I started Eyesfwd because I kept seeing the same thing: smart business owners losing time, money, and customers to problems that have clear solutions. I build those solutions.
I speak plain English. I focus on what works. And I don't disappear after handover.
